Human Factors/Usability Testing:

• Human Factors & Usability Testing is the exploration of how people interact with products. It involves psychology-based analyses as well as hands-on usability testing.
• To make sure that your product meets user needs in an optimal way, it’s vitally important that your team maintain a focus on the end users throughout the product development process.
• Usability testing is a critical component of ensuring your product works well and meets the needs of its target audience. It is a type of research in which user experience (UX) research experts evaluate a product or service by testing it with representative users. Typically, usability tests require that participants complete a set of tasks while a study moderator watches, listens, and takes notes to collect several types of data that inform product design.

Services                                             

• Human factors development
• Project scoping and planning
• Task analysis
• Study participant recruitment
• Formative and summative/validation testing (in-house testing lab)
• IFU/QRG analysis and comprehension testing
• Design feedback from human factors experts
• Friendship groups, in-depth reviews, expert reviews, card sorting, wireframing and journey mapping